1. Introduction
DirectShield (“We”, “Us”, “Our”) is committed to protecting your privacy. This policy outlines how we collect, use, protect, and store your personal data.
2. Information We Collect
A. Personal Information
- Name
- Email address
- Phone number
- City/State
- Age confirmation (18+)
- Payment details (processed via secure gateways only)
B. Technical Information
- IP address
- Device information
- Browser type
- Cookies and session data
C. Academic & Usage Information
- Course enrolled
- Assessment results
- Certificate details
- Learning behaviour (progress tracking)
3. How We Use Your Information
We use your data for:
- Identity verification
- Course delivery & communication
- Certificate generation
- QR verification services
- Improvements in training quality
- Compliance with Direct Selling Rules, 2021
- Legal or regulatory requirements
We never sell or rent your data.
4. Cookies & Tracking
We use cookies for:
- Analytics
- Improving website experience
- Remembering login sessions
Users may disable cookies in their browser settings.
5. Data Sharing
Your data may be shared ONLY with:
- Payment gateways (secure, encrypted)
- Certificate verification providers
- Legal authorities if required
- ISO/IMS compliance audits (non-sensitive data only)
We never share data with MLM companies or advertisers.
6. Data Storage & Security
- Encrypted database storage
- Restricted staff access
- Regular security audits
- SSL-encrypted website
7. User Rights
Users can:
- Request data correction
- Request data deletion
- Request certificate reissue
- Download their stored information
8. Data Retention
Data is retained for:
- Certification validation (lifetime)
- Legal compliance (minimum 7 years)
9. Third-Party Links
DirectShield is not responsible for external websites linked to our site.
10. Grievances
